Repairs & Service

In Tempus Jewellery stores, the purchase you make is not the end, but rather the beginning of our relationship.

Seeing our products to accompany you for many years, gives us satisfaction and it is proof of our professional success. The way to achieve this is through our After Sales top service. The willingness of service provision, the expertise and the experience of Tempus Jewellery staff is daily at your disposal.

The Jewelry

Jewellery can be defined as personal precious ornaments and most often of emotional value. We take care of the conservation and restoration of all old Tempus Jewellery, ensuring the best result, offering the most competitive prices in the market!

We try to provide our services, taking care of your personal jewellery only in the case that their characteristics and their way of making guarantee or suggest that an effective result can be achieved through their restoration.

The Watches

Watches are, most probably, the only machines that work 24/7 throughout the year. And this is the reason why they deserve to be taken care of! Given the above, we carry out the service of watches and accessories purchased from our stores as well as of the ones that belong to the brands we collaborate with, for which we have the necessary expertise. Only when there is the possibility of repairing the particular watch, do we take on the repair of watches of other brands.

In our stores we take on batteries’ replacement and delivery (within the same day the most cases) as well as battery status check and pressure testing.  We also have a watch polishing department, from simple polishing to removal of abrasions, scratches, blur and restoration to their original condition!

We have a wide variety of leather and rubber watch straps as well as more watch accessories and we take care of the safe and secure fixation, enabling you to change your watch by refreshing it.

Finally, our expert partners are always at your display so that they advise you regarding watch usage and maintenance (part of our advices is included in the “Product Care” section of this website).

We will be glad to welcome you in one of our boutiques!

Guide To Mechanical Watch Maintenance

Usually, involves some of the following works:

  • Water resistance check
  • Magnetization check
  • Check to whether the watch keeps the correct time
  • Strap or bracelet change
  • Bracelet length adjustment
  • Setting of the watch functions

Also known as intermediate maintenance

  • Water resistance check
  • Magnetization check
  • Check to whether time sets correctly
  • Lubrication and adjustment of the escapement
  • Time re-check
  • Case sealing
  • Restorations of water resistance with flange change
  • Functional and cosmetic check

Also known as intermediate maintenance

  • Water resistance check
  • Magnetization check
  • Check to whether time sets correctly
  • Lubrication and adjustment of the escapement
  • Time re-check
  • Case sealing
  • Restorations of water resistance with flange change
  • Functional and cosmetic check

Complicated and time-consuming process similar to the initial watch assembling during watch making. Recommended every 5-6 years

  • Water resistance check
  • Magnetization check
  • Check to whether time sets correctly
  • Full disassembling of the movement
  • Disassembling of the dial and the hands
  • Cleaning in an washing machine and in an ultrasound machine
  • Finishing and polishing of the case (if the specific brand offers the finishing and after the acceptance of the customer)
  • Change of the defective parts and of all the flanges
  • Lubrication of all the moving parts
  • Assembling in a dust free lab environment
  • Assembling of the dial and hands
  • Lubrication and adjustment of the escapement
  • Case sealing
  • Time re-check for at least 48 hours
  • Restorations of water resistance
  • Functional and cosmetic check